Terms & Conditions
These Terms and Conditions govern the supply of products and services by OASIS OUTDOOR LIVING LIMITED. By using our website or purchasing from us, you agree to these terms.
1. Company Information
OASIS OUTDOOR LIVING LIMITED
Company Number: 14641103
Registered Office: Unit 9 Albert Martin Business Park, Kirkby Road, Sutton-In-Ashfield, England, NG17 1GZ
Email: sales@oasis-odl.co.uk
Telephone: 01623 354 663
2. Products and Services
We supply hot tubs, swim spas, saunas, ice baths and heat pumps along with related accessories and equipment. Some products may include installation services where agreed in writing.
Heat pumps are supplied only unless otherwise stated.
3. Orders
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders where pricing errors, stock issues or other unforeseen circumstances occur.
4. Pricing
Prices displayed on our website or quotations may be subject to change without notice. VAT may apply where required under UK law.
5. Payment
Payment terms will be agreed during the ordering process. In some cases, deposits may be required before products are ordered or installations scheduled.
6. Delivery
Delivery dates are estimates and may vary depending on supplier lead times, logistics or external factors. Customers must ensure suitable access for delivery vehicles and equipment.
7. Installation
Where installation services are provided, customers must ensure the site is prepared correctly, including appropriate foundations, electrical supply and safe access.
8. Returns and Cancellations
Returns and cancellations may be subject to conditions depending on the nature of the product. Made-to-order products or special orders may not be refundable.
9. Warranty
Products may include manufacturer warranties. Warranty coverage varies by product and manufacturer and will be provided at the time of purchase where applicable.
10. Liability
Nothing in these Terms excludes liability for death or personal injury caused by negligence or any liability which cannot legally be limited under UK law.
Subject to this, we shall not be liable for indirect or consequential losses.
11. Website Use
All content on this website including text, graphics, branding and images is owned by or licensed to Oasis Outdoor Living and may not be reproduced without permission.
12. Governing Law
These Terms are governed by the laws of England and Wales.